Intoxicated Driver Program (IDP) Assessor

IMPACT Inc•West Allis, WI

2d•Hybrid

About The Position

IMPACT, a non-profit organization, offers a competitive pay, with a full benefits package for a fulltime, hybrid IDP Assessor. Since 1960, IMPACT has been serving Southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide those experiencing personal crisis toward resources to achieve stability; and collaborate with community partners to foster system improvement. Our role is critical. Critical conditions. Critical connections. Critical change. Diversity, Equity and Inclusion is a very important initiative here at IMPACT. We believe that the services we provide are enhanced when various groups of people with unique ideas come together. Applicants whose work incorporates a global perspective and a demonstrated commitment to various issues in human services are particularly encouraged to apply. Position Summary: As part of the IMPACT Substance Use Disorder program, the Intoxicated Drivers Program Assessor provides in-person and/or telephonic contact with clients, assesses their needs and provides recommendations for an appropriate referral to community resources. The IDP Assessor is also responsible for documentation and some case management services to ensure high quality customer service and enhance the client's opportunity for success.

Requirements

Excellent customer service skills, both internal and external.
Contribute to working effectively in a team-oriented environment.
Effective written and verbal communication skills.
Good listening skills and an ability to demonstrate empathy.
Self-motivated.
Good judgment, problem-solving, and decision-making skills.
Solid knowledge of chemical dependency issues and recovery basics.
Ability to learn and navigate electronic databases for the purpose of tracking client data
Bachelor's Degree in Social Work or Psychology. Eligibility for DHS exemption may substitute
SAC-IT or APSW required
At least one year of experience in SUD field required
IDPAT-IT required within 2 months of hire
IDP-AT required within 12 months of hire
Computer software expertise: Word, Excel; Ability to learn new software systems
Must meet eligibility requirements for DOT system access
Reside in the State of Wisconsin

Responsibilities

Conduct in-person and/or telephonic IDP assessments.
Ensure client data is logged accurately and in a timely manner in the system
Complete 6 hours of continuing education in topics recommended in DHS 62.
Provide recommendations and referrals to the appropriate community resources.
Complete paperwork with-in required time frame
Provide case management services as appropriate.
Maintain accurate and timely documentation records.
Attend all Assessment and Referral department meetings.
Attend agency meetings and complete trainings, as assigned.
Ensures that IMPACT is compliant with applicable federal, state, and local laws ensuring client confidentiality.
Maintain continuing education hours for the Wisconsin Department of Regulation.
Actively participate in and support the organization's initiatives.

Benefits

Medical (Traditional & HSA options)
Dental and Vision
Flexible Spending – Employees can make pre-tax payroll deductions for medical and/or childcare expenses
Free Long-Term Disability
Free Life & AD&D Insurance
AFLAC – IMPACT offers supplemental insurance on an employee voluntary contribution basis.
401(K) Plan – Eligibility is after six (6) months of service and 500 hours.
Paid Time Off (PTO) begins accruing with the first day of work for employees working 20 hours or more per week. This time can be used after the initial 90-days.
IMPACT observes (11) Holidays – New Year's Day (including New Year's Eve), Martin Luther King Jr Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Thanksgiving Day (including the day after Thanksgiving), Christmas Day (including Christmas Eve).
Employee Assistance Program and other perks program