Interventional Surgical Endoscopy Gastroenterology Program Coordinator

Banner Health•Mesa, AZ

8d•Hybrid

About The Position

Help lead health care into the future. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at Banner Health. As a Program Coordinator, you will have the opportunity to show your passion and care in healthcare! This role coordinates surveillance, imaging, reviews, and patient communication for high-risk patients, ensuring they follow evidence-based guidelines and receive timely follow-ups. The position works with Gastroenterology, Surgery, Oncology, Radiology, APP leadership, and executives to maintain standardized workflows, track patients long-term, and continuously improve the ISE Program. Location: This position will float from your remote office to the Mesa and Gilbert clinic Schedule: Monday - Friday 8:00am - 4:30pm At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care. POSITION SUMMARY This position provides programmatic, operational, and quality coordination support for patients across the Integrated Specialty Enterprise (ISE). This role serves as the central point of coordination for surveillance, imaging, multidisciplinary review, and patient communication to ensure adherence to evidence-based guidelines and timely follow-up for a high-risk patient population. This position collaborates closely with Gastroenterology, Surgery, Oncology, Radiology, APP leadership, and executive stakeholders to support standardized workflows, longitudinal patient tracking, and continuous quality improvement within the ISE Program.

Requirements

Associate degree in Science, Healthcare, Education or related or equivalent experience.
Requires two years of program coordination or healthcare administrative experience.
Proficiency in Microsoft Office and EHR systems.
Strong communication skills.

Nice To Haves

Experience in GI, oncology or complex care programs.
Familiarity with multidisciplinary care coordination and quality improvement initiatives.
Additional related education and/or experience preferred.

Responsibilities

Serves as the primary coordinator and point of contact for patients across the ISE.
Coordinates and tracks surveillance workflows in alignment with national guidelines.
Maintains and manages a centralized ISE patient registry/database.
Identifies patients who have fallen out of recommended surveillance pathways.
Coordinates and supports multidisciplinary case review meetings.
Collaborates with physicians, APPs and clinical leaders to implement care plans.
Monitors program volumes, compliance metrics and outcomes.
Identifies quality, safety and operational improvement opportunities.
Provides patient education and resource support.
Performs administrative and program support functions as needed.