Interpreter Scheduling Specialist

Baystate Interpreters • Gardner, MA

2d • Onsite

About The Position

Baystate Interpreters is seeking a highly organized and detail-oriented Interpreter Scheduling Specialist to join our growing team. In this role, you will be responsible for managing interpreter schedules and coordinating language service assignments to ensure seamless communication between clients and interpreters. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional service.

Requirements

• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• High attention to detail and problem-solving skills
• Ability to work effectively under pressure and adapt to changing priorities
• Team-oriented mindset with a collaborative approach

Responsibilities

• Coordinate and manage interpreter schedules to ensure full coverage of assignments
• Communicate with clients to confirm service needs, appointment details, and special requirements
• Maintain and update scheduling systems to reflect accurate interpreter availability
• Handle last-minute schedule changes, cancellations, and urgent requests efficiently
• Track and maintain records of assignments, interpreter performance, and client feedback
• Collaborate with recruiting and operations teams to support overall service delivery

Benefits

• Work in a collaborative and fast-paced environment.
• Gain experience in the language services industry with opportunities for growth.
• Be part of a team that values accuracy, efficiency, and customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees