Interpreter (Portuguese/Cape Verdean Creole) -- Bowdoin Street Health Center

Beth Israel Lahey Health • Boston, MA

278d

About The Position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Providing interpreting and translation services for non-English speaking patients and employees at Bowdoin Street Health Center in fulfillment of the health center's commitment to serve its employees and the community at large. Founded in Boston's Dorchester neighborhood in 1972 by community residents, Bowdoin Street Health Center remains focused on providing outstanding medical care while maintaining a tradition of working with residents to identify and meet their unique health needs. The mission of the health center is to provide excellent, compassionate care to our patients and support the health of the entire community.

Requirements

• High School diploma or GED required. Bachelor's degree preferred.
• 0-1 years related work experience required.
• Experience in medical terminology, at a level that ensures accurate interpretation and translation.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Enables Health Center Staff to better meet the needs of non-English speaking in-patients, out-patients and employees; e.g., interpretation between health care providers and patients, including translating consent forms and other written materials for procedures and other related information; interprets during procedures performed.
• Relays patient-provider communications that require interpretation or translation by phone, voice-mail, page, computer-mail, and letter. Ensures timely turnaround of patient-provider communications. Remains alert to problematic situations (e.g. breakdowns in communication, lack of information) and suggests appropriate solutions before problems arise whenever possible.
• Explains cultural differences, practices and beliefs to healthcare providers and patient when appropriate. Keeps accurate statistical data and submits them to the operations manager.
• Maintains and improves expertise through appropriate continuing education. Participates in training and informational sessions as they become available and as required by manager.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees