Tufts Medicine-posted 8 months ago
Lowell, MA
Ambulatory Health Care Services

Under general supervision, this position provides accurate interpretation for patient/families who have Limited English Proficiency (LEP). This position interprets the spoken language and culture between two or more individuals from English to the target language and back into English again to ensure accurate cross-language communication in a medical environment. May be required to translate written documents from English into the target language or from the target language into English. Acts as culture broker to identify when cultural differences are leading to a misunderstanding on the part of either the provider or patient. Language services are performed in designated areas according to the policies, procedures, philosophy, and objectives of the department and hospital. Works cooperatively within department and other services to create a system of quality health care.

  • To provide accurate interpretation of language and culture between limited or non-English speaking patients and healthcare providers in the hospital.
  • To maintain current knowledge in areas of interpreting techniques and medical terminology, basic anatomy and physiology, diagnostic procedures and treatments in both English and target language.
  • Respond to requests as they come in from all LGH sites.
  • Travel involved.
  • Manage phone calls as needed.
  • Make rounds at the inpatients units.
  • Make rounds at the Emergency Department.
  • To participate in educational opportunities.
  • High School diploma or equivalent.
  • Medical Interpreter Certification from an accredited college or university.
  • One (1) year of relevant interpreting experience.
  • Bilingual.
  • National Certification for Medical Interpreters.
  • Three (3) years of relevant experience.
  • Opportunities for growth.
  • Free on-campus parking.
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