Interpreter - French

Carle Foundation Hospital • Urbana, IL

129d • $18 - $29

About The Position

The Medical Interpreter serves as a cultural and linguistic resource to both patients and providers by facilitating the successful delivery of patient care service to a linguistically diverse population. In this role, the interpreter participates as a neutral party or as the conduit for information that must flow between Carle staff, and Limited English Proficiency (LEP) patients and/or their care providers.

Requirements

• Driver's License preferred.
• A reliable mode of transportation.
• Familiarity with medical terminology.
• Customer service skills.
• Interpersonal skills.
• Ability to work with diverse populations from various cultural and economical backgrounds, and age groups.
• Ability to work as an effective member of a dedicated team.
• Ability to work in a fast-paced healthcare environment with a variety of customer service needs.
• Accurate and appropriate interpretation skills at all times.
• Current Illinois driver's license preferred with driving record suitable to traveling between all the various Carle locations.

Responsibilities

• Facilitates communication between Carle staff and LEP patients in variety of modalities including in person, over the phone, and video relay.
• Ensures that information pertaining to the patient's outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• Successfully complete the core Interpreter Services training requirements.
• Represent Interpreter Services and the organization in a positive and professional manner, exercising discretion at all times.
• Participate in on-call coverage to provide interpretation services during non-business hours and business hours as assigned.
• Maintain confidentiality in all matters related to patient care and visitor issues with LEP patients and their caregivers/families/escorts.
• Promote customer satisfaction related to Carle services; notify Supervisor of any issues that may be problematic for patients or Carle staff.
• Participate in continuing education programs and competency training to enhance professional role of Interpreter Services.

Benefits

• Comprehensive benefits package for team members and providers.

What This Job Offers

• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations