Internship - Infrastructure Platforms Administration

Menard•Eau Claire, WI

21h•Onsite

About The Position

The Infrastructure Platforms Administration Intern will assist in the day-to-day administration; support and ongoing enhancement of Menard, Inc.’s servers. The Intern must be able to work in a secure, mission-critical production-computing environment. The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday. The schedule is flexible and we work with your school schedule!

Requirements

Actively enrolled in a college/university, pursuing a Bachelor’s or Associate’s degree in a Computer Science or Networking related field OR Equivalent work experience
Excellent design and analytical skills
Ability to remain calm and courteous in demanding situations
Ability to successfully negotiate with vendors to provide service to the corporation
Ability to manage multiple priorities
Ability to work independently, as well as, cooperate with others in team efforts
Some proficiency/experience with the following: Windows, UNIX/Linux based servers Networking protocols and client connectivity Server applications (web servers, database software, and general file and print services.) and hardware Enterprise monitoring, management, and backup solutions
May be required to work overtime, including weekends and holidays
Must be able to work in Eau Claire, WI for the duration of the internship, no remote work available
Candidates must be eligible to work in the United States without sponsorship.

Responsibilities

Server Maintenance: Investigate, resolve, and document any problems
Install new patches/upgrades in development and test systems as needed
New Systems: Support server hardware and software, including Windows and Linux/Unix based servers and server applications both physical and in a virtualization environment.
Support tablet and desktop PC software deployments.
Support high availability solutions through clustering.
Work with cloud based solutions.
Support storage using a SAN.
Research solutions, develop operational programs & scripts, and implement the final solution after approval
Test and configure updates for mobile devices
Certifying new mobile and desktop devices
Testing new versions of operating systems
Monitor ticket volume and troubleshoot issue or communicate with team on getting issues resolved
Communicate and troubleshoot with other teams on any issues they are having
Create and update process documentation