Internet Sales Specialist- RideNow Austin

RideNow Group • Austin, TX

6d

About The Position

RideNow Powersports Austin, is seeking a positive and energetic Internet Sales
Specialist to delight our guests, convert leads, and drive customer loyalty!

If you are an exceptional listener, an ace on the phone, and have handled
internet sales leads, we want to talk to you! Throw in a passion for motorcycles
and powersports and you may just be the perfect fit for this team!

The ideal candidate will either have experience selling motorcycles and
powersports in an e-commerce setting, or be very knowledgeable about them!

Requirements

• Minimum of 1 year experience in a high volume call center environment
• Minimum of 1 year experience handling e-commerce sales leads
• Outstanding communication skills both verbal and written (including exceptional email skills)
• Energetic and Outgoing Personality
• Professional, Pleasant, Friendly Demeanor
• The willingness to follow up, and follow-up again, with customers (Persistently Patient)
• Internet savvy, great computer skills, and exceptional organizational skills to keep track of all leads
• Familiarity with and interest in powersports vehicles

Nice To Haves

• Previous Automotive or Powersports internet sales experience strongly preferred
• Experience utilizing CRM systems such as Eleads, desired

Responsibilities

• Manage incoming phone calls and internet leads with requests about powersports vehicles.
• Confirm sales appointments and perform long-term follow-up on all unsold customers.
• Answer incoming calls & respond to internet inquiries promptly with courtesy, honesty, accuracy and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
• Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional email/writing skills.
• Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers.
• Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently.
• Data Entry- Maintain accurate and thorough customer information and all interactions with guests into the CRM
• Must be able to sit for prolonged periods of time at work station
• Perform other job-related duties as assigned

Benefits

• Competitive compensation
• Benefits package (medical, dental, vision, PTO, etc.)
• Fast-paced, performance-driven work environment
• Career development opportunities within dealership operations or sales leadership
• Employer paid life and short-term disability insurance
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed