Internet Sales Coordinator - Wilmington, NC

The Cole Family of Harley-Davidson Dealerships•Wilmington, NC

About The Position

Internet Sales Coordinator - Wilmington, NC Fast-Paced | High-Energy | Huge Growth Potential! Do you thrive in a high-energy environment? Are you passionate about delivering an exceptional customer experience while influencing the emotional journey of future Harley-Davidson riders? If so, we want YOU to join our top-performing team! Why This Role Rocks: All Leads Provided – No cold calling, just warm, ready-to-go inquiries! Aggressive Pay Plan – Earn BIG based on performance! Career Growth – Endless opportunities within our dealership group! Exciting & Fast-Paced – Never a dull moment when you’re helping people live the dream of owning a Harley! What You’ll Be Doing: Engaging with online customers via phone, text, and email Providing a world-class customer experience Following proven systems and procedures to maximize sales opportunities Creating excitement and influencing customers on their Harley-Davidson journey Setting appointments and passing opportunities to the sales team Who We’re Looking For: Data-Driven – You love tracking results and improving performance Confident Communicator – Comfortable on the phone, texting, and engaging online Process-Oriented – You follow proven systems to drive success Passionate & Motivated – Ready to grow with an unstoppable team! Ready to Rev Up Your Career? Apply Today! Join us in helping riders find their dream Harley-Davidson! An Equal Opportunity Employer

Requirements

Data-Driven – You love tracking results and improving performance
Confident Communicator – Comfortable on the phone, texting, and engaging online
Process-Oriented – You follow proven systems to drive success
Passionate & Motivated – Ready to grow with an unstoppable team!

Responsibilities

Contact Internet Customers via phone, text message and email to schedule a sales appointment.
Attain new and used sales quotas as agreed upon with the sales manager.
Follow- up on lead generation and qualification.
Generates sales leads closing the sales on line or by phone.
Closing sales, quoting, negotiating, overcoming objections and completing follow-up calls.
Utilize computer & phone skills to increase appointments, sales, customer retention and set appointments with callin-ins, referrals and leads.
Convert confirmed appointments to Sales.
Use floor time effectively to meet customer needs and solicit sales of all products.
Present the features of all products to customers along with their benefits.
Show each customer advantages of products over competing brands.
Cross sells additional F&I products, Warranties & service contracts etc. with all new and used vehicles.
Maintain profit margin objective for all vehicle sales.