Internet/BDC Manager

Classic Toyota of Henderson • Henderson, NC

1d

About The Position

We are seeking a motivated and results-driven Internet Sales Manager to lead and optimize our online sales operations. This role is responsible for managing digital leads, overseeing the internet sales team, improving conversion rates, and ensuring an excellent customer experience from first inquiry to final sale. As an Internet Sales Manager you will control day to day activities including leading the sales team, training, motivating and growing each person.

Requirements

• Proven experience in internet sales, digital sales, or e-commerce management
• Strong leadership, coaching, and communication skills
• Experience working with CRM systems and lead management tools
• Data-driven mindset with the ability to analyze reports and KPIs
• Excellent organizational and time-management skills

Nice To Haves

• Experience with online advertising platforms and digital marketing strategies
• Strong phone, email, and text communication skills
• Ability to thrive in a fast-paced, goal-oriented environment

Responsibilities

• Manage and respond to all internet and digital sales leads in a timely and professional manner.
• Lead, train, and coach the internet sales team to meet and exceed performance goals
• Develop and implement strategies to increase lead conversion and online revenue
• Monitor CRM activity, lead sources, and follow-up processes to ensure consistency
• Analyze sales data and online performance metrics to identify improvement opportunities
• Collaborate with marketing teams on digital campaigns, promotions, and inventory visibility
• Maintain high customer satisfaction through clear communication and follow-through

Benefits

• Competitive base salary plus performance-based incentives
• Health, dental, and vision benefits
• Paid time off and holidays
• Career growth and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed