International Supervision Manager

Bank of America•Houston, TX

5d•Hybrid

About The Position

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description The International Supervision Manager (“ISM”) role is a hybrid position that is responsible in performing both MSM and MCRM functions. While the role is a direct report of the International Business Segment Supervision Executive, there is a dotted matrix International Divisional Client Relationship Executive. This unique position is delegated by the (domestic/referring office) Market Executive to supervise the non-US resident clients of US based International Wealth Advisors (“IWAs”) and International Financial Advisors (“IFAs”). The ISM interacts with local OMT for NRC prefixed accounts of IWA/IFAs and works directly with IWA/IFA and their support staff on Non-Resident [international] client accounts. The ISM supports the company’s business objectives and contributes to branch office profitability by influencing International Financial Advisor business practices in ways that minimize regulatory, financial and reputational risks.

Requirements

Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses
Series 3, 31 licenses, if warranted
Minimum of 5+ years professional experience
Proven ability to manage risk, make sound decisions by having a deep understanding of industry regulations, supervisory requirements, policies/procedures, wealth management concepts, and financial services products
Ability to speak in terms of client needs and concerns, and coach Financial Advisors on aligning solutions to goals in a suitable and controlled way
A deep appreciation and understanding of our client centric strategy
Strong interpersonal skills to provide coaching to Financial Advisors to mitigate risk through segmentation, disciplined investment practices, and documentation
Strong analytical skills with ability to identify trends, root cause and effects, and implement improved processes to mitigate risk
Demonstrated strong and effective leadership style through clear communication and collaboration with others, making sound decisions with courage and conviction
Strong time management and organization skills with the ability to prioritize appropriately
Decision Making
Influence
Negotiation
Problem Solving
Risk Management
Adaptability
Business Acumen
Collaboration
Oral Communications
Relationship Building
Business Operations Management
Client Solutions Advisory Planning
Talent Development
Written Communications
High School Diploma / GED / Secondary School or equivalent

Nice To Haves

Experience in the International Market is a plus
Bachelor's degree or equivalent work experience
Market Supervision Manager experience, or completion of Merrill's Office Management Team Associate Development Program
Bilingual Spanish speaking preferred

Responsibilities

Manage delegated compliance, administrative and business functions related to the Merrill Wealth Management Market Executive's overall managerial responsibilities for parent and associate offices
This individual functions independently, or with minimal guidance, but must keep the Market Executive informed on significant matters and must determine when the Market Executive should be directly involved
Monitor advisor and client activity including financial transactions to ensure compliance with firm and regulatory requirements and minimize risk
Coach advisors in supporting the company strategy and continuing to grow their businesses.
Performs, monitors, and demonstrates adherence to internal and external standards, policies, laws, rules, and regulations related to client advice and recommendations, sales practice activities, and conduct of market personnel
Manages day-to-day Financial Advisor (FA) business needs, while ensuring adherence to the bank's compliance policies and procedures
Coaches FAs, Client Associates (CAs), and other market personnel to drive adherence of policies and procedures related to the sales practice conduct
Partners with FAs, CAs, and other market personnel to manage risk of business growth initiatives, ensuring alignment with the bank's enterprise risk appetite

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