International Shipping Representative

About the position

Get your career moving with the world’s largest do-it-yourself moving and self-storage company. U-Haul is family. In many cases, that’s not just figurative talk. Generations of the same families often choose to build careers here, realizing that a personal investment in U-Haul means providing for each other. U-Haul was founded in 1945 by the Shoen family in Ridgefield, Washington. After a year of innovations, the company relocated its headquarters to Phoenix, Arizona. U-Haul helps families move from locations in all 50 states and 13 Canadian Provinces and Territories. Today, U-Haul has grown into more than trucks and trailers, we offer a variety of services such as U-Box, Self-storage and moving help. When a family entrusts U-Haul and its services with their loved ones and possessions amid the stress and adventure of a move, we embrace that awesome responsibility. A caring culture means catering to our millions of annual customers. But it also means supporting our thousands of dedicated Team Members. Become a part of our team: U-Box International Shipping is looking for a motivated, independent thinker that has a passion for customer service and exhibits excellent decision-making skills. As a Shipping Operations Representative, you will monitor, track and update U-Box shipments to international destinations in our Transportation Management System and internal systems while coordinating with both US/CAN U-Haul locations and carrier representatives. This position is great for you if you are reliable, organized and can multitask / prioritize with ease. If you join this growing team -you can expect hands on training and a position that will keep you on your toes, with compensation and benefits to match.

Responsibilities

• Interacting / coordinating with co-workers, U-Haul International customers, U-Haul team-members / locations, and transportation companies via phone and email.
• Managing, tracking, and updating shipments and contracts in our internal software and transportation management system.
• Providing essential documents to U-Haul locations and carriers.
• Documenting processes and procedures and assisting in creating new ones as we onboard new international destinations and shipping partners.

Requirements

• Ability to communicate professionally.
• Basic computer proficiency, working knowledge of Excel and Outlook.
• Must be reliable, dependable, and dedicated.
• Positive and professional attitude.
• Detail oriented and organized.
• Ability to self-manage and motivate in a fast-paced environment.

Nice-to-haves

• 1 + years’ experience in an office setting.
• Shipping / logistics industry related experience and / or exposure.

Benefits

• Full Medical Coverage.
• Prescription Plans.
• Dental & Vision Plans.
• New indoor fitness gym.
• Gym Reimbursement program.
• Registered Dietitian Program.
• Weight Watchers.
• Onsite Medical clinic for you and your family.
• Career Stability.
• Opportunities for advancement.
• Valuable on-the-job training.
• Tuition Reimbursement program.
• Free online courses for personal and professional development at U-Haul University.
• Business and travel insurance.
• You Matter Employee Assistance Program.
• Paid holidays, vacation and sick days.
• Employee Stock Ownership Plan (ESOP).
• 401 (k) Savings Plan.
• Life Insurance.
• Critical Illness/Group Accident.
• 24-hour physician available for kids.
• Subsidized gym/membership.
• Metlaw Legal Program.
• Metlife auto and home insurance.
• Mindset App Program.
• Discounts on Cell Phone plans, hotels and more.
• Lifelock Identity Theft.
• Savvy consumer wellness programs-from health care tips to financial wellness.
• Dave Ramsey’s SmartDollar Program.
• U-Haul Federal Credit Union.
• Wellness Program.