Copy of International Resort Wrkr II

Westgate Resorts • Gatlinburg, TN

1d • $16 - $16

About The Position

We are seeking dependable, detail-oriented team members to help keep our resort spotless and welcoming. This role combines guest room cleaning, public area upkeep, and laundry operations to ensure every visitor enjoys a comfortable, memorable stay. Whether you’re preparing cabins, maintaining public spaces, or processing linens, you will play a vital part in delivering exceptional guest experiences.

Requirements

• Be at least 18 years old
• Be comfortable working in hot, humid, and noisy environments when in laundry facilities
• Be flexible availability, including weekends, evenings, and holidays
• Strong attention to detail, time management, and customer service skills
• Be able to pass a drug screening, and prove eligibility to work in the U.S
• Previous housekeeping, laundry, or hospitality experience preferred, but not required—training provided
• Regular bending, kneeling, pushing, pulling, and stair climbing
• Prolonged standing and walking during shifts
• Handling and transporting heavy loads of linens, cleaning supplies, and equipment
• Have the ability to lift up to 50 lbs and work in varying indoor and outdoor weather conditions

Nice To Haves

• Previous housekeeping, laundry, or hospitality experience preferred, but not required—training provided

Responsibilities

• Greet guests, owners, and team members with a friendly and professional attitude
• Clean, sanitize, and organize assigned guest rooms to meet resort standards
• Use proper cleaning equipment and chemicals safely and effectively
• Replenish amenities and handle guest requests promptly
• Report any damages, maintenance needs, or safety concerns
• Protect guest privacy and follow confidentiality guidelines
• Clean and disinfect public restrooms; restock paper products and supplies
• Sweep, mop, vacuum, dust, and maintain cleanliness of all public spaces
• Keep glass, mirrors, and surfaces spotless
• Empty trash and ashtrays throughout public areas
• Maintain offices in the lobby and sales areas
• Picks up trash from building corridors
• Keep carts, closets, and equipment in orderly fashion
• Take trash and linen to the proper places so that it is not in the owner or guests view
• Assist other departments or areas when and where needed
• Sort and organize incoming laundry by type
• Operate industrial laundry equipment including towel folders, sheet ironers, and other machinery
• Fold and process linens to meet daily productivity goals
• Identify and remove stained or damaged items from circulation
• Maintain pace and accuracy in a fast-moving environment
• Keep laundry area clean, organized, and safe
• Responds to guest calls for any additional services or products for a unit or room utilizing a device
• Ensures the delivery of all materials or supplies is completed within 20 minutes of call
• Documents all calls and communicates with management if necessary
• Responsible for delivering clean linen to buildings. Retrieving dirty linen from buildings and bringing to laundry
• Picks up trash from building corridors
• Deliver linen to closets, and pool towers to pool
• Other duties may be assigned

Benefits

• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees