International Relocation Coordinator

Bristol Global Mobility•Phoenix, AZ

7d•Remote

About The Position

This role is remote and can be filled from anywhere in the USA. SUMMARY To serve as the single point of assignment coordination for employees who are being relocated by their employer internationally. Oversee services delivered by Bristol’s suppliers, and to assist in managing relationships with our corporate clients. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. (Other duties may be assigned.) Serve as the single point of coordination and accountability for employees who are relocating internationally. This position includes the review with assignee of employee benefits; preparation of letter of assignment; allowance payments, immigration coordination; temporary living booking; home finding and settling in coordination with supplier; lease renewals; interface with suppliers including tax, household goods and immigration; ongoing assignment support and repatriation assistance with assignee. Liaise with client contact on assignee updates, issue resolution and approval of exceptions. Prepare monthly caseload updates and review with client contacts. Participate and attend annual client reviews as needed. Liaise with accounting department regarding assignee expense reimbursements and supplier payments. Ensure that the relocating assignee receives outstanding service while ensuring that Bristol captures the maximum amount of revenue possible based on the client policy and contract. Oversee selected suppliers to ensure that they successfully deliver services to our assignees and corporate clients and to ensure that they invoice Bristol in a timely and accurate manner. This function includes all aspects of “Wowing” the assignee as the success of the overall relocation experience will be heavily influenced by the work completed by our suppliers. Assist other International Mobility Advisors as required, attend team meetings, attend training, participate in client presentations and demonstrate willingness to help in any area required in order to ensure that Bristol succeeds.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or one to two years international related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Serve as the single point of coordination and accountability for employees who are relocating internationally.
Review with assignee of employee benefits
Preparation of letter of assignment
Allowance payments
Immigration coordination
Temporary living booking
Home finding and settling in coordination with supplier
Lease renewals
Interface with suppliers including tax, household goods and immigration
Ongoing assignment support and repatriation assistance with assignee
Liaise with client contact on assignee updates, issue resolution and approval of exceptions.
Prepare monthly caseload updates and review with client contacts.
Participate and attend annual client reviews as needed.
Liaise with accounting department regarding assignee expense reimbursements and supplier payments.
Ensure that the relocating assignee receives outstanding service while ensuring that Bristol captures the maximum amount of revenue possible based on the client policy and contract.
Oversee selected suppliers to ensure that they successfully deliver services to our assignees and corporate clients and to ensure that they invoice Bristol in a timely and accurate manner.
Assist other International Mobility Advisors as required, attend team meetings, attend training, participate in client presentations and demonstrate willingness to help in any area required in order to ensure that Bristol succeeds.