International Payments Specialist II

BOK Financial • Tulsa, OK

412d

About The Position

The International Payments Specialist II at BOK Financial is responsible for processing advanced international electronic payments while ensuring compliance with departmental policies and banking regulations. This role requires a strong understanding of payment processes and the ability to handle customer inquiries and complaints effectively. The specialist operates with limited direction, prioritizing tasks to meet service level objectives and maintain operational efficiency.

Requirements

• Associate's Degree in Business or related field.
• 2-3 years of experience in electronic payments, accounting, banking, or comparable environments.
• Strong knowledge of related Federal, State, and Industry standard regulations.
• Working knowledge of bank operations.

Nice To Haves

• Advanced knowledge of departmental processes and service level objectives.
• Experience in system testing and customer complaint resolution.

Responsibilities

• Process international USD and foreign currency electronic payments, ensuring accuracy and proper routing.
• Ensure timely processing of payments, proper debiting/crediting, and compliance with regulations and bank policies.
• Provide advanced customer service by resolving issues related to payment orders, regulations, and inquiries.
• Maintain deadlines by adhering to procedures and regulations for international payment orders.
• Act as a liaison for system upgrades and problem resolution, providing backup support to International Payments Specialist I.

Benefits

• Excellent training and development opportunities to support long-term career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Associate degree