International Operations Specialist

International SOS • Phoenix, AZ

93d

About The Position

The International Operations Specialist is responsible for global medical and travel assistance services through effective case management to clients, customers, and corporate members. The job includes processing all client requests for medical and security assistance/advice and/or travel assistance in accordance with company and department policies. The position is responsible for conforming to MedAire's quality system procedures as documented.

Requirements

• Good knowledge of Commercial/Business Aviation and Maritime clients.
• Excellent interpersonal and communication skills.
• Adaptable to constant change.
• Ability to read and write effectively.
• Cultural sensitivity and awareness.
• Demonstrated ability to work in a multi-lingual, multi-cultural environment.
• Must be able to sit for extended periods.
• Must be able to use hands.
• Must be able to speak and hear utilizing telephones and headsets.
• Must be able to read computer and written documents.

Nice To Haves

• Second language proficiency preferred.

Responsibilities

• Process all client requests for medical and security assistance/advice and/or travel assistance.
• Conform to MedAire's quality system procedures.
• Provide effective case management to clients, customers, and corporate members.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED