About The Position

The position aims to meet or exceed client expectations by responding quickly and proactively to challenges, facilitating positive solutions, and performing tasks with a positive attitude and high accuracy. The role involves building strong working relationships with the current client base and assisting team members across departments.

Requirements

  • 3-5 years of International Freight Forwarding experience.
  • Industry-related degree and/or certification.

Responsibilities

  • Seek opportunities and challenges to maximize profit while reducing customer supply chain costs.
  • Cooperate with cross-functional teams to accomplish organizational objectives.
  • Facilitate day-to-day shipment activity.
  • Provide status updates to customers.
  • Process all shipment/transportation activities for key customer accounts.
  • Provide instructions to external agents per SOP.
  • Process quoted shipments with operations specialists and agents.
  • Handle import shipments from origin pickup to delivery.
  • Follow up with agents on the status of shipments.
  • Update information and accrue all costs in the operating system.
  • Adhere to established customer SOP.
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