International Freight Forwarding Agent (Air & Ocean, Import/Export - PIT / Remot
About The Position
Join a fast-growing, customer-focused logistics leader known for its high standards, responsive service, and team-oriented culture. We’re seeking an experienced and self-sufficient International Freight Forwarding Agent to handle air and ocean, import and export operations from A–Z. This is a hands-on role for someone who thrives in an empowered environment where initiative and expertise are recognized and rewarded. If you’re located within 50 miles of Pittsburgh (PIT), you’ll have the flexibility to work hybrid or remote depending on experience and performance. Why Join Us: Reputable, growing international freight forwarder with a strong operational infrastructure and long-standing customer relationships. Empowered culture that values independence, problem-solving, and direct communication. Collaborative leadership focused on employee success, professional growth, and long-term stability. Modern systems and tools to help you work efficiently and stay connected across global networks. Manage complete international shipments — air, ocean, import, and export — from booking to final delivery. Quote directly to customers, ensuring accurate pricing and margin control; procure costs from carriers and agents at a transactional level. Prepare and review all shipment documentation (commercial invoices, packing lists, AES filings, bills of lading, etc.). Coordinate with carriers, brokers, and overseas partners to ensure timely pickups, clearances, and deliveries. Track shipments proactively and provide timely updates to clients. Handle exceptions, delays, and problem resolution with professionalism and urgency. Ensure compliance with U.S. Customs and international trade regulations. Contribute to continuous improvement initiatives and operational efficiency.
Requirements
- 3–5 years of international freight forwarding experience handling both air and ocean operations.
- Demonstrated expertise in quoting, pricing, and cost procurement.
- Thorough understanding of Incoterms, international documentation, and compliance requirements.
- Excellent multitasking, time management, and customer service skills.
- Experience with CargoWise, Magaya, or similar TMS preferred.
- Self-motivated, dependable, and able to work independently or collaboratively.
Nice To Haves
- Experience coordinating multi-modal freight (air, ocean, truck, rail).
- Familiarity with global trade compliance and customs regulations.
- Strong communication and negotiation skills with vendors and clients alike.
Responsibilities
- Manage complete international shipments — air, ocean, import, and export — from booking to final delivery.
- Quote directly to customers, ensuring accurate pricing and margin control; procure costs from carriers and agents at a transactional level.
- Prepare and review all shipment documentation (commercial invoices, packing lists, AES filings, bills of lading, etc.).
- Coordinate with carriers, brokers, and overseas partners to ensure timely pickups, clearances, and deliveries.
- Track shipments proactively and provide timely updates to clients.
- Handle exceptions, delays, and problem resolution with professionalism and urgency.
- Ensure compliance with U.S. Customs and international trade regulations.
- Contribute to continuous improvement initiatives and operational efficiency.
Benefits
- Medical, Dental, and Vision Insurance.
- 401(k) Retirement Plan with Company Match.
- Paid Time Off (PTO) and Paid Holidays.
- Career development and internal advancement opportunities.
- Supportive, collaborative work environment with long-term growth potential.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
