International Customer Service Representative - Corporate Office (Austin, MN)

Hormel • Austin, MN

438d

About The Position

The International Customer Service Representative at Hormel Foods Corporation is responsible for processing complex export orders for Hormel Foods International products. This role involves minimal supervision and requires the creation of necessary documentation and correspondence. The representative acts as the primary point of contact for assigned export customers, ensuring effective communication and coordination with various stakeholders including plant personnel and freight service providers.

Requirements

• Proven ability to perform detailed clerical and mathematical work accurately and efficiently.
• Demonstrated problem solving and analytical skills.
• Ability to initiate appropriate action independently.
• Demonstrated organizational and time management ability.
• Excellent communication and interpersonal skills.
• Demonstrated proficiency in the Windows environment including Microsoft Word and Excel.
• Bilingual/Multilingual language skills in English and any other language.

Nice To Haves

• International Freight forwarding experience.
• Knowledge of Hormel order processing systems.

Responsibilities

• Processes all assigned complex export orders for Hormel Foods International products with minimal supervision.
• Creates necessary documents and correspondence for export orders.
• Enters orders and provides instructions to plant personnel, transload service, freight forwarders, and international transport service providers.
• Acts as a primary customer service representative for assigned export customers.

Benefits

• 401(k) matching
• Dental insurance
• Employee stock purchase plan
• Health insurance
• Profit sharing
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: No Education Listed