International Account Specialist
About The Position
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best? The International Account Specialist is responsible for the daily order management of Saputo’s International business customers and is critical in supervising timelines for domestic and export shipments. This cross-functional role will partner with Sales and other supply chain departments to provide best in class service to Saputo Dairy USA Cheese and Ingredient channel customers. How You Will Make Contributions That Matter ...
Requirements
- Have 2+ years of experience in supply chain, customer service, or account specialist position.
- Skilled at time management and prioritization of tasks where priorities change rapidly, and tight deadlines exist.
- Are exceptionally detail oriented to ensure accuracy on all export documentation.
- Strong communication and critical thinking skills
Nice To Haves
- Have experience in supply chain operations, inventory or forecasting in the Food and Consumer Goods industry (preferred).
- Have experience Excel and Microsoft Applications (SAP preferred).
Responsibilities
- Create customer orders, validate pricing, weight, and incoterms.
- Request and confirm bookings freight forwarders.
- Create shipments in SAP to ensure freight invoicing is accurate
- Prepare and ensure accuracy of export documents as required by country, such as but not limited to, Commercial Invoice, Packing List, Government Certificates, Original Bill of Lading, Sea Waybill, AES filings, and Certificate of Insurance.
- Process and review letters of credit and payment confirmation from customers
- Partner with third party vendors and systems to create, update and submit required customer data.
- Manage deadlines to ensure customer receives export documents prior to product arriving at port destination.
- Maintain ship schedule document and report on the status of export orders in weekly team meetings.
- Monitor order status and material availability with 3PLs, Plant, Production and Sales.
- Prepare internal and external customer correspondence (email, memo, documents, etc.)
- Minimize or eliminating negative impacts to the customer.
- Maintain Broker Commissions files.
- Build strong relationships with our cross functional teams
Benefits
- Development opportunities that enhance your career fulfillment.
- Meaningful compensation & benefits that help you care for your family.
- Opportunities to contribute to your community and enhance the lives of others through Saputo products.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
