International Account Executive - Chicago

UPS•Chicago, IL

15d•$69,120 - $97,620

About The Position

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position contacts Account Executives (AEs) to learn about their current selling strategies and customer contracts. He/She collaborates with sales teams (e.g., AEs, Technology Support Group [TSG], Customer Solutions, etc.) to understand the scope of accounts, assign roles, and develop strategies and objectives for sales calls. This position researches market trends, customers’ websites, and competitors to position UPS solutions more advantageously. He/She verifies customs’ compliance regulations to ensure packages do not violate compliance laws. This position creates strategies with AEs to determine the needs and objectives for international services.

Requirements

Bachelor's Degree or International equivalent
Demonstrates a broad understanding of business requirements or critical elements of a problem
Demonstrates an understanding of small package operations
Experience in Sales/Business Development
Willing to travel
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

Researches existing UPS account history to obtain background information (e.g., pay history, shipping routes, etc.) to identify and prioritize top targets.
Completes and submits requests to the pricing department to generate pricing.
Collaborates with brokerage to ensure appropriate import incentives are applied.
Analyzes price quotes to verify accuracy and position the solution effectively to the customer.
Trains, educates, and mentors the core sales force (e.g., AE’s, Area Sales Managers [ASM], etc.) to improve the international, TD, and Freight shipping business acumen.
Responds to internal requests (e.g., scheduling questions, international questions, training on tools and resources [price quotes, Worldship], etc.) to transfer knowledge.
Monitors daily shipping activities to proactively identify problems and provide feedback.
Visits customers’ warehouses and distribution centers to better understand their shipping processes.
Builds relationships (e.g., offering assistance, answering questions, etc.) to build and maintain trust.
Obtains signatures for documents (e.g., contracts, Power of Attorney, North American Free Trade. Agreement [NAFTA] certificates, Non-Resident Importer, etc.) to formally implement agreements.
Monitors daily shipping activities to proactively identify problems and provide feedback.
Helps define and create specific documented account strategies; evaluates key financial indicators to establish account strategies; leverages sales and service resources to meet basic customer needs; recognizes overlap between customer needs and external industry trends
Establishes and maintains entry level contacts in customer organizations; builds relationships to further understand customers’ business and objectives