Synovus Financial-posted 8 months ago
Full-time • Entry Level
Hybrid • Columbus, GA
Credit Intermediation and Related Activities
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
The position supports VIP and Executive leadership interactions by providing complex technical support to Synovus Team Members. The role involves receiving and responding to service requests through various channels, searching knowledge resources for solutions, and applying them to restore Team Member operations. The individual will resolve or escalate complex issues in a timely manner, log incidents or service requests, and maintain accurate records. A high degree of empathy is required to understand the impact of reported issues, and the position involves setting expectations for resolution and providing instructions on self-service solutions.
