Internal Sales Manager (SMB, SaaS)

Employer.com • San Francisco, CA

5d

About The Position

We’re looking for an Internal Sales Manager to lead and scale our SMB sales team. You’ll manage a team of 4–7 Account Executives, own team performance, and drive predictable revenue through strong coaching, KPI management, and process discipline. This is a hands-on leadership role ideal for someone who has managed inside sales teams in a SaaS environment and knows how to balance people leadership with performance accountability.

Requirements

• 3–6+ years of SaaS sales experience, with 1–3+ years managing inside/SMB sales teams
• Proven track record of managing teams to quota in a high-volume, transactional or SMB SaaS environment
• Strong understanding of sales KPIs, funnel metrics, and performance management
• Experience coaching reps on discovery, objection handling, closing, and deal velocity
• Comfort operating in a fast-paced, high-growth environment with evolving processes
• Strong communication, organization, and leadership skills
• Experience with CRM tools (Salesforce strongly preferred)

Nice To Haves

• Experience selling to SMBs or founders
• Experience scaling teams from early growth to more structured sales orgs

Responsibilities

• Lead, coach, and manage a team of 4–7 SMB Account Executives
• Own team-level performance across core KPIs (revenue, conversion rates, activity, pipeline)
• Drive consistent attainment of monthly and quarterly sales targets
• Run weekly 1:1s, pipeline reviews, forecast calls, and performance coaching sessions
• Identify performance gaps and implement targeted coaching and process improvements
• Partner closely with Marketing, RevOps, and Enablement to optimize lead flow and conversion
• Maintain accurate forecasting and reporting in CRM (Salesforce or equivalent)
• Support hiring, onboarding, and ramping of new sales reps as the team scales
• Foster a high-performance, accountability-driven, and collaborative sales culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed