Internal Medicine Care Coordinator

VRCC Veterinary Specialty & Emergency Hospital•Englewood, CO

1d•Onsite

About The Position

VRCC Veterinary Specialty and Emergency Hospital is unique because it’s one of the few hospitals that brings together a full team of specialists, emergency clinicians, and compassionate support staff all under one roof—creating a collaborative environment that truly puts patient care first. It’s a great place to work because every team member is valued, supported, and encouraged to grow, making a real impact on the lives of pets and their families, every day. The Internal Medicine Care Coordinator contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. This role performs a range of administrative and customer service tasks, providing valuable support to the hospital. At PetVet Care Centers, the company is committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, they offer a unique blend of local leadership and national support that helps hospitals thrive. The model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether providing care in a hospital or supporting operations behind the scenes, PetVet is a place where team members can grow their career, stay connected to their purpose, and make a meaningful impact.

Requirements

Experience in Customer Service and Veterinary.

Responsibilities

Provides excellent customer service in-person, over the phone, and during high-stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.