Internal Communications Manager, Change Management

Meta Platforms • Menlo Park, CA

72d

About The Position

We're looking for an experienced Internal Communications Manager to join the Global Agency Team (GAT), which supports Internal Communications in three areas: Change management and special projects, internal strategic response, and internal communications excellence. This role will primarily lead and/or support change management and strategic communications for special projects, developing and activating strategies that help employees navigate change while engaging key stakeholders throughout. They will work with colleagues to craft change communications strategies and plans, and be a partner to cross-functional teams through various projects, which could include reorganizations across the company, major announcements, companywide events, organization change programs, or regional initiatives. This individual will have interest in developing change communications that shape employee experience, with a capacity for building strategies that address complex problems. They will collaborate with cross-functional teams and manage multiple complex projects concurrently, while adapting to shifting deadlines.

Requirements

• 8+ years of experience in internal communications, corporate communications, or change management
• Bachelor's degree in Communications, Public Relations, or a related field
• Experience developing and drafting communications, turning complex information into relevant, timely and valuable content for broad audiences
• Proven analytical and problem-solving skills, with the capacity to analyze and utilize data to improve internal communications
• Demonstrated organizational skills and capacity to manage multiple complex projects and work streams end to end
• Demonstrated experience of adapting to changing priorities and deadlines, prioritizing work, and planning time effectively
• Experience working with cross-functional teams to deliver high-quality and impactful work
• Experience working on time-bound initiatives
• Experience advising and influencing leadership-level stakeholders
• Experience developing and executing effective change communications strategies
• High attention to detail, aptitude for prioritization, confidence in taking risks and thinking outside the box
• Experience managing internal communications for a globally distributed and hybrid workforce (remote and in-person)
• Experience in the technology industry whether directly or via advisory work

Responsibilities

• Design and execute internal change communications strategies that support complex projects including companywide events, major announcements, reorganizations, organization change programs, and regional initiatives
• Develop understanding of target audience groups, and develop tactics that align with project strategies, to reach audiences with the right information through the right channels
• Collaborate with or lead cross-functional teams, which could include representatives from various Organizations, Legal, HR, Finance, and broader Communications and Public Affairs to ensure alignment on project and messaging needs
• Develop and maintain relationships with key stakeholders both within Communications and throughout the Company
• Develop proficiency with internal communications platforms and channels to effectively advise stakeholders and cross-functional teams
• Understand and apply our data measurement and analysis strategies to assess impact of project work and guide communications best practices

What This Job Offers

• Industry: Broadcasting and Content Providers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees