Internal Communications Associate (HYBRID)

Equitable•Charlotte, NC

1d•$80,000 - $110,000•Hybrid

About The Position

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859. As an Internal Communications Associate, you’ll be an essential part of our Communications team, partnering closely with the Head of Employee Communications to help shape how we inform, inspire and engage our employees. We’re looking for someone who will bring a proactive, creative and curious mindset to everything they do. From drafting compelling content to supporting high‑impact campaigns, you’ll be motivated by strengthening our culture, advancing our strategy and bringing our culture to life across the organization. This is an exciting opportunity to join a dynamic, results‑driven team that’s constantly evolving its approach to internal communications. You’ll expand your skillset, contribute to meaningful company moments, and have a real impact. This is a hybrid role with 2 days in our New York City (1345 Sixth Avenue) or Charlotte Headquarters. This position offers a hybrid work schedule, with an on–site presence 2 days per week combining flexibility with team collaboration.

Requirements

3+ years of experience in communications, marketing, journalism or related field.
Bachelor’s degree with a concentration in Communications, Public Relations, Journalism, Marketing or related field preferred.
Proficient use of all Microsoft Office products (including SharePoint, Viva Engage and Teams).
Excellent writing and editing skills.
Ability to draft a coherent, compelling, accurate, concise narrative from multiple and varied sources.
Exceptional organizational skills and detail-orientated, with the ability to manage multiple projects and deliverables simultaneously.
Be an effective self-starter and problem solver who is resourceful, results-oriented, articulate and creative.
Strong technical proficiency, as well as familiarity with commonly used design and communication tools (such as content management systems and Poppulo).
Passionate about employee engagement and storytelling.
Prepared to create and publish content in companywide channels, especially the intranet, internal social media and email.
Strong interpersonal skills and a collaborative approach to teamwork.
Comfortable leveraging technology including Gen AI.
Maintain confidentiality, promote integrity and adhere to Equitable’s Code of Conduct and ethical standards.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Storytelling: Knowledge of concepts and ability to plan, create and present business proposals, initiatives and ideas by storytelling actual business scenarios that are situation-specific, engaging, memorable and persuasive as compared to one-way, fact-based presentations.
Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
Copywriting and Editing: Knowledge of copywriting and editing; ability to write, review and edit texts and documents to promote marketing.
News Writing: Knowledge of news writing; ability to investigate newsworthy stories and gather relevant information from reliable sources to compose high quality content in an efficient manner.
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Client Relationship Management: Knowledge of client relationship; ability to address issues critical issues to meet client needs and maintain engaged, partnering relationship with business partners and clients.
Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.
Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Responsibilities

Convert Equitable’s achievements, programs and initiatives into clear, compelling drafts and messaging for digital channels - including newsletters, intranet articles, and Viva Engage posts - so employees stay informed, understand what matters most and feel connected to company news.
Play a key role in producing and publishing the weekly company-wide newsletter – assisting with timelines, coordinating team contributions, checking for accuracy and supporting distribution through our internal email platform.
Act as a storyteller who can identify the angle and hook in a story. You’ll be able to structure information clearly, spotlight key points and show why they matter to employees.
Help maintain editorial and newsletter calendars to ensure communications are published accurately and on time across all internal channels.
Support internal communication campaigns by brainstorming creative ways to use the right channels and timing for maximum engagement, ensuring employee stories stay timely, relevant and top of mind.
Collaborate across teams to build strong internal partnerships - participating in calls, engaging in discussions and working together to identify stories, elevate content and finalize deliverables. You’ll help contribute ideas and share insights that influence outcomes during key conversations and planning sessions.
Incorporate basic formatting and visuals into editorial content and digital platforms in collaboration with the design team.
Assist in collecting and analyzing key data, including metrics reports and content audits. You’ll develop important reporting skills to track success and employee engagement levels, using insights to drive continuous improvement.
Ensure quality, technical, company style and web standards are met for all written content.