Comfort Keepers-posted 3 months ago
Full-time • Entry Level
Palatine, IL
1,001-5,000 employees

The Internal Care Coordinator(ICC) is responsible for the staffing of caregivers, managing communication between team members and family members regarding requests for service, and resolving scheduling issues. The ICC position reports directly to the Operations Manager. This is a full-time position that requires availability Monday – Friday from 9am to 5pm.

  • Staffing of caregivers
  • Managing communication between team members and family members regarding requests for service
  • Resolving scheduling issues
  • Minimum High School Diploma or GED required
  • Minimum of 2 years related experience and/or training
  • Strong relationship-building skills with people from diverse and varied backgrounds and education levels
  • Excellent customer service, problem solving, and organizational skills
  • Must be able to work under time pressures and manage multiple demands simultaneously
  • Previous experience in customer service or scheduling
  • $25 per hour (Depending on Experience)
  • Paid Time Off
  • Paid Training
  • Healthcare Benefits & 401K (for those who qualify)
  • Overtime/Holiday Pay
  • Direct Deposit
  • Employee Referral Program
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