The Internal Accounts Operations Lead is a senior position that reports to the Head of Liquidity Management Services (LMS) Internal & Core Account Operations Head within the Services business. This role is a dedicated POC overseeing the internal accounts lifecycle in support of Product Lines and coordinating with Operations functions (including Client Onboarding, Payments, Trade, LMS, Investor, Issuer). Responsibilities: Represent Operations and ensure Ops Readiness as Internal Accounts matures as a product Partner with Product and Ops Champions (including Client On-Boarding and Recon Ops) in ensuring compliance to minimum control standards with defined roles and responsibilities Represent Ops in Product defined governance model and define TOM leveraging data analytics Spearhead Ops Readiness including coordinating highly federated Ops network (Bank Network Mgmt./ARA/SMB Account Gov) SPOC with Ops Readiness (in Line) for Product Initiatives impacting Internal Accounts inc. various transformation initiatives (i.e. BCOSMOs, Strategic Ledger, other US Transformation) SPOC for Internal Accounts with Product Leadership SPOC for Accounting, Ledger & Close Policy (Ops impacts) Minimum Standards for Internal Account Reconciliations Collaborate with internal partners (e.g., Product Accounting teams, Product Processors, Onboarding, Finance, Technology, Risk & Controls, other Lines of Business (LOBs) across Citi to define the types/taxonomy of internal accounts, distinct features, capabilities, financial and operational processes, Service Level Agreements, policies and overall value propositions for the internal accounts lifecycle and ecosystem This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Type
Full-time
Career Level
Mid Level