Intern - Year Round (Business Optimization)

Navy Federal•Pensacola, FL

19h

About The Position

The Business Optimization team within the Human Resources Shared Services Center (HR SSC) collaborates with stakeholders across the HR SSC and the HR department to enhance service delivery by streamlining processes, strengthening data integrity and reporting capabilities, and optimizing employee-facing systems and communication channels. Employing a data-driven methodology, the team advances efficiency, consistency, and the employee experience through analytics, comprehensive documentation, coordination of technology, and ongoing improvement initiatives. The HR SSC Business Optimization team is seeking an intern to contribute to operational efficiency and support the continued advancement of our data and analytics management efforts. A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.

Requirements

Must be pursuing a degree from an accredited college/university
Ability to exercise initiative and good judgment to make sound decisions
Ability to adapt to new technologies
Ability to provide exceptional customer service
Ability to work independently and in a team environment
Must be pursing degree from an accredited college/university

Nice To Haves

Strong academic record as evidenced by a 3.0 or higher GPA
Communication with impact and be committed to self-development
Effective interpersonal, verbal, and written communication skills
Effective research, analytical, and problem solving skills
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Effective word processing and spreadsheet software skills
Effective organizational, planning and time management skills
Experience with PowerBI, Tableau or other data visualization tools
Experience with SQL

Responsibilities

Provide daily operational support
Complete weekly data pulls and refreshes
Maintain and update reports regularly
Monitor work queues and collect business requirements
Perform basic routine testing with little supervision
Process and update data in automated systems; may generate and analyze reports
Support department tasks and contribute to projects
Support business strategy and initiatives within the business unit and across the organization
Work collaboratively with staff to accomplish tasks and assignments
Conduct research and analysis
Maintain professionalism in all interactions, placing service as priority
Perform other assigned duties