Intern - United for Business Product Development (Summer 2026)

United Airlines • Chicago, IL

97d • $20

About The Position

At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly. This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship. The Product Development Intern will support a variety of projects, including gathering customer insights, assisting with reporting and dashboards, and contributing to the development of new solutions that drive loyalty and engagement from business travelers. The role will also involve collaboration with teams across the airline, including Sales, Finance, Loyalty, and Digital Sales, while providing exposure to how product development and go-to-market strategy operates in a global business environment.

Requirements

• Pursuing a Bachelor's degree.
• Proficiency with Microsoft Office Suite, especially PowerPoint, Word, and Excel.
• Ability to manage multiple projects and priorities at once.
• Basic understanding of marketing principles, particularly business-to-business (B2B).
• Strong written, verbal, and technical communication skills.
• Presentation skills - comfort with presenting in-person and virtually in front of large groups, including leadership.
• Organizational skills, particularly in working both intra- and inter-departmentally.
• Ability to coordinate and effectively work with diverse groups of people.
• Ability to review complex information and make recommendations.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Reliable, punctual attendance.

Nice To Haves

• Analytical skills.
• Content management systems knowledge.
• SQL, VBA, or other database management skills.
• Basic visual and graphic design skills.
• Professional presentations to audiences of 20 or more people.
• Graduating Winter 2026 or Spring 2027.

Responsibilities

• Support a variety of projects within the United for Business Product Development team.
• Gather customer insights.
• Assist with reporting and dashboards.
• Contribute to the development of new solutions that drive loyalty and engagement from business travelers.
• Collaborate with teams across the airline, including Sales, Finance, Loyalty, and Digital Sales.

Benefits

• Medical, dental, vision, life, accident & disability insurance.
• Parental leave.
• Employee assistance program.
• Commuter benefits.
• Paid holidays.
• Paid time off.
• 401(k) plan.
• Flight privileges.

What This Job Offers

• Career Level: Intern
• Industry: Air Transportation
• Education Level: Bachelor's degree