Intern - Transport Aftermarket Services, N. America

Xylem • Charlotte, NC

11d • Onsite

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We are seeking an Intern for Transport Aftermarket Services in North America, in Charlotte, NC.! The Intern - Transport Aftermarket Services, N. America will support key initiatives within our Flygt Aftermarket Service organization . This role is designed for a motivated, detail-oriented individual who wants hands-on exposure to industrial equipment, service operations, and cross-functional business processes. The intern will work on a variety of short- and medium-term projects that contribute directly to service efficiency, customer satisfaction, and operational improvement.

Requirements

• Currently pursuing a degree in Engineering (Mechanical, Industrial, or related), Business, Operations, or a related field
• Strong analytical and problem-solving skills
• Ability to manage multiple tasks and meet deadlines
• P roficiency with Microsoft Office (Excel, PowerPoint, Word); familiarity with data analysis tools is a plus
• Effective written and verbal communication skills
• Interest in industrial equipment, manufacturing, or aftermarket services preferred

Nice To Haves

• Curiosity and willingness to learn in a hands-on industrial environment
• Attention to detail and strong organizational skills
• Ability to work independently and as part of a team
• Comfortable working in both office and shop environments (as applicable)

Responsibilities

• Assist with special projects related to pump repair efficiency and financial performance, recruitment effectiveness, and
• Collect, analyze, and organize operational and financial data (e.g., lead time reports, service revenue, install base data, etc...)
• Support documentation efforts, including work instructions, service procedures, and project summaries
• Collaborate with engineering, service, sales, and operations teams on assigned initiatives
• Help track project progress, timelines, and deliverables
• Conduct basic research on competitors and/or industry best practices
• Prepare presentations or reports for internal stakeholders
• Perform other duties as assigned to support aftermarket service objectives

Benefits

• Real-world experience in pump aftermarket service operations
• Exposure to engineering, repair processes, and customer-focused service work
• Mentorship from experienced professionals in the pump and rotating equipment industry
• Opportunity to make a measurable impact through meaningful projects
• paid Volunteer Program, Xylem Watermark
• Employee Resource Groups (ERG)

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees