Intern, Technical Support (Hopkins, MN - Hybrid)
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Technical Support Engineer internship is designed to provide exposure to a variety of Digi's products and processes a Support Engineer would perform under supervision of Digi IT leadership. This opportunity includes learning about Digi's hardware offerings, learning about ticketing and phone systems, assisting customers in troubleshooting Digi equipment via phone and email, creating customer facing knowledge base articles or other documentation, and helping with internal project work related to the department. In addition, the intern will be required to complete routine updates for leadership and a capstone presentation on their work performed and conclusions made to be presented to Digi IT leadership and for their use within any college program requiring them to highlight their experience.
