Intern- System Field Analyst (BOT)

Symbotic•Wilmington, MA

27d•$29 - $37•Onsite

About The Position

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. Join us as an Intern- System Field Analyst (BOT) on our Customer Experience team where you'll apply your analytical skills to boost bot system performance and help solve complex issues. This hands-on role involves analyzing system performance, troubleshooting, defining processes, and working with various teams to identify and resolve issues. You will be a part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the Symbotic system at our new customer sites. The Customer Site Deployment organization partners cross functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the Symbotic system.

Requirements

Pursuing a bachelor's degree in data analytics, computer science, software engineering, or a related field.
Strong skills in collecting, organizing, analyzing, and interpreting large data sets with a focus on detail and accuracy.
Familiarity with Microsoft Excel, SQL, and Python.
Enthusiastic about working hands-on with our team onsite in a collaborative environment.
Self-motivated and eager to take on more responsibility in a fast-paced, dynamic role.
Willing to dive deep into understanding the various aspects of a complex technical system.
Excellent team player who can work effectively with members of diverse teams.

Responsibilities

Analyze bot system performance to support improvements in system speed and efficiency.
Collaborate with the team to identify, document, and track bot system issues for timely improvement actions.
Communicate and work closely with technical and development teams to create solutions for bot system challenges.
Interpret data, analyze results using statistical techniques and provide ongoing reports.
Driving and maintaining a professional teamwork environment and being an excellent team. player while working with various members of the engineering and on-site teams.
Contribute to projects focused on SKU profiling, bot failure analysis, and overall system performance.