Intern - Software Support Specialist (Broadband & Telecom Billing Data)
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About The Position
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. In this internship position, you will gain valuable experience in usage verification, report analysis, and billing for Carrier Access Billing (CAB), Data Mediation Services (DMS), and End User Billing (EUB) solutions. You will work closely with the team to support these services via telephone and email while developing your customer service and critical thinking skills. This role offers hands-on experience in the telecommunications industry, with a focus on customer service and billing operations.
