Intern (Quality Assurance)

Leidos QTC Health Services•Malvern, PA

33d•Remote

About The Position

Do you crave an internship that truly makes an impact in people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day. Leidos QTC Health Services is seeking an Intern on our VA Operations team. As an Intern, you will have the opportunity to gain hands-on experience in the operations and management of our organization, while working closely with our QA Team to ensure the quality of our services by conducting audits, completing projects and identifying areas of improvements.

Requirements

A High School diploma or equivalent experience/combined education
Actively studying towards a Bachelor’s or Master’s Degree in a relevant field i.e. healthcare, project management, operations management
Solid analytical, problem-solving and presentation skills; as well as ability to process analytics
Demonstrated self-motivation, drive and initiative
Basic knowledge of medical terminology a plus
Experience with MS Office, PowerPoint, Excel, Tableau a plus
Excellent verbal and written communication skills
Strong attention to details and excellent organizational skills
Excellent customer service, organization and computer skills
An ability to utilize proper telephone etiquette and scheduling skills
An ability to multi-task in a fast paced and deadline driven environment
An ability to maintain professionalism and a positive service attitude at all times
Working knowledge of web-based and electronic communications
Exceptional interpersonal skills
An ability to foster excellent relationships and credibility at all levels of the organization

Responsibilities

Maintain accurate documentation and records on all assigned projects
Observe operations and identify areas of learning opportunities
Review workflow activities.
Work with managers on projects, observe and learn project management skills
Assist supervisor in reviewing daily performance metrics
Work with Operations Manager to perform a variety of tasks that support operations
Perform other duties and responsibilities as assigned