Intern- Patient Engagement

Maine Health • Portland, ME

364d

About The Position

The Intern role provides administrative and project support within assigned department, while gaining valuable, hands-on experience in a healthcare environment. The Patient Engagement team works with Marketing, Digital and other departments to design, implement and drive understanding and adoption of patient-centered interactions that empower patients and care teams to effectively navigate journeys across MaineHealth. Patient Engagement is a team within MaineHealth's Marketing Communications department that ensures we are listening to, and including, our patients feedback and viewpoint in the organization's decisions. Patient Engagement develops and analyzes internal and external research and uses those findings to create patient-facing materials, internal resources and inform business recommendations.

Requirements

• Student who is currently enrolled in a two-year Associate's Degree program, Bachelor's Degree program, or graduate-level program preferred.

Nice To Haves

• Preference will be given to undergraduate students pursuing marketing, communications, business, healthcare or related areas.

Responsibilities

• Discover project needs and diagnose the current state with key stakeholders
• Inform decisions with patient and care team feedback via surveys (survey development, designing, analysis and presentation)
• Develop patient-facing and internal messaging recommendations
• Create communication plans for various audiences
• Content creation
• Project tracking
• Participate in team meetings and brainstorming sessions
• Exposure to many teams within the healthcare field
• Daily work in various computer programs (MS Outlook, Word, PowerPoint, Excel, Teams)

Benefits

• The MaineHealth Summer Internship Program provides a 10-week, paid internship for students enrolled in a post-secondary program who are looking to gain hands-on experience at MaineHealth.
• Extensive professional development opportunities, training programs, and mentorship.
• Opportunity for growth throughout your career.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees