Intern, Patient Access Services

Alkermes

14h • $21 - $25

About The Position

The intern will spearhead a project aimed at identifying and recommending enhancements to PAS's training and quality initiatives. Collaborating closely with PAS Management and cross-functional teams, including Marketing, Sales, and IT, they will proactively pinpoint opportunities for collaboration to optimize services and operations within PAS.

Requirements

• Currently enrolled in college

Nice To Haves

• Strong collaboration, communication, and presentation skills
• Ability to effectively plan, prioritize, execute, and follow up.
• Ability to work collaboratively across multiple functions
• Ability to manage project in fast-paced, deadline driven, entrepreneurial environment

Responsibilities

• Perform baseline assessment of current training program satisfaction.
• Identify and recommend improvements in training and quality within PAS.
• Share best practices across PAS teams.
• Identify trends in successful areas and pinpoint where teams need support.
• Identify improvement opportunities in the Level AI QA platform.
• Partner with PAS management, Marketing, Sales, and IT to learn business.
• Participate in PAS trainings, management meetings and team meetings.
• Draft and present the final report on project outcomes.
• Develop a plan for post-enhancement assessment of training program satisfaction.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed