Intern- Parks & Recreation

City of New Braunfels•New Braunfels, TX

12d•$15•Onsite

About The Position

Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you? What we’re looking for: The New Braunfels Parks and Recreation Department has an opportunity for a highly motivated undergraduate or graduate student seeking to develop experience in parks and recreation management, specifically in the areas of park planning, design, and development. The Intern will assist the Park Development Manager, Assistant Director, and Director with special projects and clerical tasks to improve the effectiveness of park development, service delivery, and general operations.

Requirements

At least four (4) semesters of undergraduate coursework in field of study related to the internship, such as parks and recreation, landscape architecture, planning, natural resource management, public administration, or a closely related field.
The internship is designed for current undergraduate or graduate students fulfilling an internship or other curriculum requirement.
Must possess a valid Driver’s License.
Required Knowledge of, or Ability to Learn: Customer service standards and protocol.
City organization, operations, policies, and procedures.
Current principles and practices of a productive, customer service-oriented office.
Required Skill in: Coordinating, prioritizing, and performing a variety of routine clerical duties.
Performing accurate data entry.
Updating departmental records and files.
Responding to inquiries and providing customer service to the public.
Effective communication skills, both verbal and written for professional positive relationships with clients, guests, City employees, citizens, external agencies, applicants, vendors, and the public ensuring the delivery of high-quality customer service.
Analyzing problems, providing alternatives, and identifying solutions in support of established goals.
Assessing and prioritizing multiple tasks, projects, demands and events.
Operating and maintaining a personal computer utilizing a variety of business software, office, and communications equipment.

Nice To Haves

Work experience in an office or professional environment. (The work experience may have been earned as a volunteer or intern.)
Strong writing and communication skills. This will be evaluated through your application materials.
Strong organizational and decision-making skills.

Responsibilities

Assists in ensuring the consistent delivery of excellent customer service to citizens and visitors.
Responds to public inquiries and provides customer service in person and via telephone; provides information to the public; receives and directs calls and walk-in customers to appropriate personnel or department; completes program registrations and facility bookings; takes messages as necessary.
Communicates in a timely and professional manner with citizens, visitors, City employees, vendors, contractors, applicants, and the public, representing the best interests of the City, anticipating needs, and resolving customer service inquiries and other issues.
Monitors office and is active in presenting an organized, comfortable, safe, and welcoming environment, responsible for reporting maintenance concerns.
Conducts a variety of general reception office duties including data entry, filing, and copying documents, preparing correspondence and receipt of deliveries.
Provides assistance to Parks and Recreation Department staff in updating and maintaining departmental documents including personnel records, forms, logs and spreadsheets.
Performs other duties as assigned or required.
Support the development, compilation, and implementation of the Systemwide Parks & Recreation Master Plan.
Support the development of concepts and schematic designs for a variety of park and trail improvements.
Support ground-breaking, ribbon-cutting, and grand opening events.
Provide general support to coordination of park and trail development projects.
Review and organize project archives.
Digitize project files as necessary.
Provide support with projects, programs, and events to be determined based on need and incumbent’s interest.