Intern, Operations

Relation Insurance Services•Fresno, CA

About The Position

Duration Usually 2-3 months Eligibility Criteria Enrolled in an accredited college or university. Pursuing a degree in Business Administration, or a related field. Minimum GPA of 3.0 Program Details Orientation and Training Company Introduction: Learn about the company's history, mission, and values. Industry Overview: Gain insights into the insurance industry, including key players, market trends, and regulatory environment. Training on Project Management Tools and Platforms: Hands-on training in utilizing company programs and platforms to assist and support with project work. Project Work Real World Projects: Administrative & Operational Support: Assist with day‑to‑day administrative duties, including scheduling meetings, organizing files, preparing documents, and managing shared inboxes. Support reception area tasks such as greeting visitors, answering incoming calls, and directing inquiries appropriately. Help maintain effective telephone, email, and mail communications across teams and departments. Client Service & Communications: Provide high-quality customer service to internal and external clients, acting as a positive representative of company culture. Assist in drafting, editing, and assembling correspondence, reports, and presentations. Participate in team meetings to take notes, document action items, and support follow‑up communication. Project Coordination: Assist with project communication and documentation to ensure tasks move forward efficiently. Help track project progress, organize materials, and support timely completion of deliverables. Operational Excellence & Special Initiatives: Participate in projects that improve operational efficiency or enhance internal processes. Support leadership initiatives by assisting with research, preparation of materials, and internal communication efforts. Assist with hospitality-related tasks for meetings and events, helping ensure guests and team members have a positive experience. Mentorship and Networking Mentorship: Pair with a mentor(s) who will provide guidance, support, and feedback throughout the internship. Networking Events: Opportunities to connect and engage with professionals in the Operations field. Performance Evaluation Regular Feedback: Receive regular feedback from people leaders to help you improve and grow. Final Evaluation: Undergo a comprehensive evaluation at the end of the internship to assess your performance and provide recommendations for future career development. Additional Opportunities Community Involvement: Participate in community service projects and volunteer opportunities organized by the company. Professional Development: Participate in both internal and external meetings focused on supporting leadership initiatives that drive growth and operational excellence. Please note the duties outlined above are intended to be a broad overview of the responsibilities of all Relation employees within this role. Your individual day-to-day responsibilities may vary based on local or regional practices and procedures.

Requirements

Enrolled in an accredited college or university.
Pursuing a degree in Business Administration, or a related field.
Minimum GPA of 3.0

Responsibilities

Assist with day‑to‑day administrative duties, including scheduling meetings, organizing files, preparing documents, and managing shared inboxes.
Support reception area tasks such as greeting visitors, answering incoming calls, and directing inquiries appropriately.
Help maintain effective telephone, email, and mail communications across teams and departments.
Provide high-quality customer service to internal and external clients, acting as a positive representative of company culture.
Assist in drafting, editing, and assembling correspondence, reports, and presentations.
Participate in team meetings to take notes, document action items, and support follow‑up communication.
Assist with project communication and documentation to ensure tasks move forward efficiently.
Help track project progress, organize materials, and support timely completion of deliverables.
Participate in projects that improve operational efficiency or enhance internal processes.
Support leadership initiatives by assisting with research, preparation of materials, and internal communication efforts.
Assist with hospitality-related tasks for meetings and events, helping ensure guests and team members have a positive experience.