Intern, Operations Customer Center (OCC) Product Management (Spring 2026)

Delta Air Lines • Atlanta, GA

115d

About The Position

As a OCC Product Management Intern supporting NEST products, you will play a crucial role in assisting with various product management tasks. This internship will provide you with hands-on experience in Agile methodologies and product management processes, allowing you to contribute to the success of our team while developing your skills in a fast-paced environment.

Requirements

• Must be a current student enrolled in an accredited undergraduate degree program at a college and/or university.
• Must be able to commit to the duration of the internship.
• Must be able to work onsite in the Atlanta, GA office.
• Have a competitive GPA and be in good academic standing with your university.
• Strong written and oral communication skills.
• Ability to meet deadlines and be thorough and detail-oriented.
• Ability to communicate effectively with all levels of personnel.
• Working knowledge of Microsoft Office Suite.
• Demonstrates that privacy is a priority when handling personal data.
• Embraces a diverse set of people, thinking and styles.
• Consistently makes safety and security, of self and others, the priority.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

Nice To Haves

• Excellent communication and organizational skills.
• Ability to work independently and as part of a cross-functional team.
• Curiosity and initiative to explore new tools, processes, and ideas.
• No specific degree is required—if you're eager to grow and contribute meaningfully, we encourage you to apply.

Responsibilities

• Support Agile Ceremonies by attending key agile ceremonies such as sprint planning, daily standups, retrospectives, and demos.
• Ensure agendas are prepared with items from the business team, notes are captured, and critical business follow-ups are tracked.
• Help maintain and prioritize the product backlog by documenting user stories, updating task statuses, and ensuring alignment with sprint goals.
• Collaborate with IT and POC teams to keep backlog items clear, actionable, and strategically ordered.
• Coordinate with cross-functional stakeholders to gather requirements, share updates, and track feedback.
• Support communication efforts to ensure transparency and alignment across teams.

What This Job Offers

• Career Level: Intern
• Industry: Air Transportation
• Education Level: Bachelor's degree