Intern, IT and Business Systems

Osmundson Manufacturing CompanyPerry, IA
3d

About The Position

The Intern, IT and Business Systems provides hands-on support for ERP systems and IT initiatives, assisting with data management, process documentation, reporting, and end-user support. This role collaborates with cross-functional teams to optimize system workflows, ensure data integrity, and enhance user experience while gaining practical exposure to ERP implementation, IT operations, and business systems management.

Requirements

  • Currently pursuing a Bachelor’s degree in Information Systems, Industrial Engineering, Business Analytics, or a related field
  • 0–2 years of relevant experience (internships acceptable)
  • Proficient in Microsoft Excel, Word, and PowerPoint (SQL knowledge a plus); strong analytical skills and attention to detail; excellent interpersonal and communication skills for cross-department collaboration; self-starter capable of working independently without a dedicated IT team on-site
  • Ability to work effectively in a technical, customer-centric, and cross-functional setting
  • Ability to work in an office environment, including sitting or standing for extended periods, using a computer and other office equipment, and occasionally lifting up to 15 pounds.

Nice To Haves

  • Knowledge of agricultural or heavy industrial manufacturing a plus

Responsibilities

  • Assist with ERP data entry, validation, and migration projects
  • Document system workflows, SOPs, and user guides
  • Support testing and troubleshooting of ERP modules
  • Collaborate with internal departments to gather business process requirements
  • Translate user needs into actionable items for IT/ERP consultants
  • Track and prioritize open system issues or enhancement requests
  • Develop user-friendly training materials (step-by-step guides, screenshots, FAQs)
  • Assist with small group training sessions for employees
  • Support creation of dashboards, KPIs, and reports for production and sales teams
  • Verify data integrity across ERP modules
  • Serve as the first point of contact for ERP or basic IT issues, escalating as needed
  • Monitor system performance and report recurring issues to management
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