Intern, International Patient Services

Mass General Brigham • Boston, MA

11d • $18 - $24 • Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Requirements

• High School Diploma required
• Currently enrolled in undergraduate program and have completed at least one year of the program.
• Possesses excellent interpersonal skills to assist both internal and external partners and potential partners.
• Demonstrated ability to work independently and the ability to sustain ongoing relationships with colleagues and to work collaboratively as a member of a team.
• Ability to multi-task with strong attention to detail and adhering to deadlines.
• Strong verbal and written communication skills.
• Must be able to protect the privacy of individuals and the confidentiality of employee and applicant information.
• Must be proficient in Microsoft applications including Word, Excel Outlook, and PowerPoint.
• Ability to work well independently or with others.
• Requires the ability to remain flexible to handle and prioritize work from various department staff.

Responsibilities

• Triages incoming inquiries in various mediums, while providing assistance to walk-ins and telephone inquiries.
• Meets and greets patients and their families, providing individualized attention to patients’ needs.
• Performs patient registration, ensuring accuracy of international demographics and financial data elements in the Hospital registration systems
• Assist with special projects, including research and collecting data and interviews regarding national and international health providers.
• Assists with data analysis for metrics.
• Sends out routine communication emails in regard to visitors
• All other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED