Intern - Instructional Design

RailPros•Jacksonville, FL

32d•Hybrid

About The Position

RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives. Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services - we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey! The Instructional Design Intern will support RailPros' Training and Media Services team as we design, develop and deliver engaging learning experiences for our railroad-based customers. This role is ideal for a student or recent graduate passionate about instructional design, adult learning, media production and the business of employee training. The intern will collaborate with subject matter experts and Training team members to observe and participate in the creation of impactful training content across various formats, including eLearning, instructor-led training, and multimedia assets.

Requirements

Currently pursuing or recently completed a degree in Instructional Design, Learning Design and Technology, Workforce Development, Adult Education, or a related field.
Strong written and verbal communication skills.
Basic proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
Interest in learning instructional design tools and multimedia production.
Ability to work independently and manage multiple tasks

Nice To Haves

Familiarity with eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
Experience with video editing or graphic design software (e.g., Adobe Premiere, Canva).
Exposure to Learning Management Systems (LMS).

Responsibilities

Assist in the design, development and revision of instructional materials for digital and instructor-led training.
Collaborate with subject matter experts to identify learning objectives and target audience needs.
Support the creation of interactive and engaging content using tools such as Articulate Storyline, PowerPoint, and video editing software.
Help produce multimedia elements including graphics, audio, and video for training modules.
Participate in brainstorming sessions and contribute creative ideas for training delivery.
Assist with file management and version control within our Learning Management System (LMS) and Sharepoint sites.
Conduct quality assurance reviews of training materials to ensure clarity, accuracy, and consistency.
Observe and support administrative tasks related to training development, documentation, delivery and recordkeeping.
Attend team meetings and contribute to project planning and updates.

Benefits

Health Coverage: Medical, dental, and vision insurance to keep you and your family covered.
Supplemental Insurance: Options include accident, critical illness, and hospital indemnity plans.
Life & Disability Insurance: Employer-paid basic life insurance, plus voluntary options. Short-term and long-term disability coverage is also fully paid by the company.
Retirement Savings: 401(k) plan with employer matching to help you plan for the future.
Legal & Identity Protection: Access to Legal/ID Shield services.
Pet Insurance: Coverage for your furry family members.
Paid Time Off: Generous PTO, floating holiday, and holiday pay.
Wellness Programs: Resources and initiatives to support your physical and mental well-being.
Exclusive Discounts: Enjoy savings on a variety of products and services.
Company Merchandise Allowance: Annual allowance for our branded online store.
Health Savings Accounts (HSA): With employer contributions.
Health Reimbursement Arrangement (HRA): Employer-funded to help with medical expenses.
Flexible Spending Accounts (FSA): Available for dependent care.
Employee Assistance Program (EAP): Confidential support for personal and professional challenges.
Professional Development: Training programs and career growth opportunities.
Work-Life Balance: Hybrid work schedule designed to help you thrive both at work and at home.