Intern, HR - Workers Compensation

Crash Champions•Westmont, IL

1d•$23 - $23

About The Position

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Requirements

Currently pursuing a Bachelor’s degree in Human Resources or a related field (junior or senior standing preferred).
Strong attention to detail with the ability to organize and analyze financial information.
Ability to communicate effectively and professionally in both written and verbal formats.
Ability to work independently while also collaborating effectively within a team environment.
Demonstrated willingness to learn and adapt in a fast-paced environment.

Responsibilities

Assist the Workers Compensation team by drafting and processing termination and accommodation letters, managing new claim notifications, and maintaining accurate claim trackers.
Coordinate timely responses to claim inquiries, validate missed work hours through documentation review, and support return-to-work efforts through follow-up communications.
Provide necessary documentation to adjusters and run wage reports as requested.
Support inbound and outbound calls with various stakeholders including team members, nurses, adjusters, attorneys, and business leaders.
Draft and process accommodation and termination letters with FedEx documentation.
Maintain and update claim trackers to ensure business awareness of new claims.
Manage communications between adjusters, business partners, and internal teams for return-to-work coordination.
Generate wage reports and provide required documentation for claims processing.
Assist in tracking and validating missed work hours through medical documentation and timecards.
Participate in a mini-process improvement project toward the end of the internship to suggest ways to improve the Workers Comp process more efficient.