Intern (Hourly) - Gold Key PHR

Goldkey•Virginia Beach, VA

About The Position

GoldKey PHR has several openings for enthusiastic and customer focused hospitality summer Intern to work with our team with day-to-day tasks and deliver excellent guest experience. This internship offers hands-on mentorship, experience, professional guidance, and exposure to real-world workplace practices in a supportive learning environment. The Intern will be partnered with one of our properties and assigned to a specific operational area. This individual will perform the functions of the role assigned while learning about hospitality and hotel/resort/F&B operations overall. The Intern will be partnered with one of our properties and assigned to a specific operational area. This individual will perform the functions of the role assigned while learning about hospitality and hotel/resort/F&B operations overall.

Requirements

Must provide a reference letter from a Professor in program of study.
Must have a 3.0 GPA or higher
Currently enrolled in a college/university with a major in hospitality or relavant field.

Responsibilities

Know your job.
Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations.
Apply experience and training to accomplish tasks.
Be on time.
Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.
Be on stage.
Associates are friendly, approachable, and always willing to assist.
Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene
Serve.
Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”
Work smart.
Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.
Use your tools .
Use the approved tools and checklists to complete assigned tasks.
Measure Up.
Associate produces work that meets the standards of the department in terms of volume and quality.
Associate meets goals and measures as defined by Department Leadership.
Respect the space.
Keep your work area clean and organized.
Report any deficiencies promptly to your Supervisor.
Be safe.
Report unsafe work conditions or practices and safety or security violations in accordance with company policy.
Support the Team:
Cooperate with other associates and supervisors striving to create a positive work environment.
Support team efforts through carrying out responsibilities in a constructive and professional manner.
Other duties as assigned