Intern – Desktop Engineer/IT Onsite

Erickson Senior Living•Baltimore, MD

7d•$18 - $20•Onsite

About The Position

As our Desktop Engineering and IT Onsite Intern at Erickson Senior Living, you will be part of two teams; Desktop Engineering, managing over 10,000 endpoints throughout their life cycle to more than 14,000 employees and IT Onsite, providing technical support to our employees, handle equipment and perform assigned project work. Every day you will work with your teams to troubleshoot problems, identify root causes, research, propose and deploy solutions that meet current policy, security, and productivity requirements. To thrive in this job, are able to work under the direction of teammates and directly with customers, configuring, updating, and securing Windows laptops and desktops, MacBooks, iPads, Chromebooks, and cell phones and providing required software Erickson Senior Living is continuously building new communities, and we are looking to add additional staff to our team to support this growth. Our team leads the implementation and support of technology to all employees and residents. We have been named as a best place to work in ComputerWorld magazine every year for over a decade. With over 250 in the IT Department, we invite you to join our team. Headquartered in Baltimore, Maryland, Erickson Senior Living is one of the country’s largest and most respected providers of senior living and health care with a growing, national network of communities. We help people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law. Since 1983, Erickson Senior Living’s national network of managed communities has been devoted to one mission—helping people live better lives. If you're driven to make a difference and feel passionate about what you do, you'll thrive in an Erickson Senior Living career. Experience a work and social environment beyond the traditional office setting, with access to multiple on-campus dining choices, health and wellness facilities, lush green spaces, and so much more. Come see why we’re among the most respected names in senior living, now serving 27,000 residents with a team of more than 14,000 employees.

Requirements

Learning new technologies and solutions quickly
Supporting computers, tablets, and mobile phones
Strong communication and customer service skills
Analyzing multiple data sources to solution issues
Working in a team environment with the initiative to tackle problems

Responsibilities

troubleshoot problems
identify root causes
research, propose and deploy solutions that meet current policy, security, and productivity requirements
configuring, updating, and securing Windows laptops and desktops, MacBooks, iPads, Chromebooks, and cell phones and providing required software