Intern, Deployment and Itinerary Planning

Princess Cruise Lines USA • Miami, FL

26d • Hybrid

About The Position

Princess Cruises, one of the world's most recognized premium travel brands, offers guests unforgettable MedallionClass experiences across hundreds of global destinations. Our 10-week paid Summer Internship Program gives students hands-on exposure to the dynamic cruise and leisure travel industry. Interns contribute to meaningful projects while participating in professional development, leadership sessions, and enrichment activities that showcase life at Princess. We are looking for an amazing Intern, Deployment & Itinerary Planning to fill this role, which is based in our Doral office. Deployment & Itinerary Planning is a unique opportunity to see how the deployments and itineraries of Princess come to life. Our team is responsible for the financial analysis and market review aiming to optimize the global positioning of our fleet of 17 ships worldwide. We are often found researching new destinations around the world to continue to exceed guest expectations with our award-winning itineraries. This is a great opportunity to see behind the scenes in the cruise industry and help change people's lives through incredible vacation experiences. In this position, you will be working on projects including Customer Satisfaction Analysis, Competitive Market Analysis and Itinerary Analysis. Here is a summary of what Princess is looking for in its Intern, Deployment & Itinerary Planning. Is this you? Responsibilities Conduct detailed market research to understand global cruise industry trends. Analyze competitive deployments in various regions and prepare reports to inform strategic decisions. Evaluate the effectiveness of current itineraries across different regions. Analyze key performance indicators like net contribution and competitive positioning to recommend improvements. Review customer and ship feedback. Identify patterns and insights related to customer satisfaction and experience. Identify opportunities for new research opportunities that will aid in future decision making related to deployment and itinerary planning. Research new destinations for inclusion in itineraries. Analyze potential destinations for feasibility, popularity, and alignment with brand values. Engage in special projects as needed, which may include conducting ad hoc analyses and participating in cross-departmental initiatives. Perform other duties as assigned.

Requirements

• Currently enrolled in an accredited college or university program.
• Well organized and accurate, able to multi-task - adaptability to quickly changing work gears as well as able to communicate effectively with colleagues and managers both verbally and written.
• Advanced proficiency in Microsoft Office Programs, especially MS Excel and MS PowerPoint.
• Strong analytical mindset, capable of making abstract connections within data.
• Interest in Geography and Analysis experience a plus
• Strong communication and organizational skills.
• Ability to work independently and in a team environment.
• Interest in the cruise and travel industry is a plus.
• This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday)

Responsibilities

• Conduct detailed market research to understand global cruise industry trends.
• Analyze competitive deployments in various regions and prepare reports to inform strategic decisions.
• Evaluate the effectiveness of current itineraries across different regions.
• Analyze key performance indicators like net contribution and competitive positioning to recommend improvements.
• Review customer and ship feedback.
• Identify patterns and insights related to customer satisfaction and experience.
• Identify opportunities for new research opportunities that will aid in future decision making related to deployment and itinerary planning.
• Research new destinations for inclusion in itineraries.
• Analyze potential destinations for feasibility, popularity, and alignment with brand values.
• Engage in special projects as needed, which may include conducting ad hoc analyses and participating in cross-departmental initiatives.
• Perform other duties as assigned.

Benefits

• Contribute to real projects that make an impact.
• Access to learning resources, mentorship, and skill-building opportunities.
• Connect with industry professionals and peers across departments.
• Gain insight into operations and innovation within a global brand.
• Opportunities to showcase your work and celebrate achievements.
• Learn about potential career paths and future opportunities within the organization.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees