This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The Customer Service Team at Aquarion is looking for an intern! This internship will provide you with valuable hands-on experience in a real-world utilities environment allowing you to gain exposure to business operations while working with communication professionals. You'll gain a deeper understanding of our critical communications program Working together with our team to positively impact our overall communications to customers as well as state and local government contacts. The Data Maintenance and Everbridge Communications Intern will report directly to our Customer Advocate in the Customer Service Department.
Responsibilities
- Data maintenance - updating records
- Troubleshoot issues
- Contribute to development of templates and groups
- Assist with implementation of website alert widget
- Aid in UX testing and identifying areas of improvement
Requirements
- Must be in the process of completing a bachelor's degree, preferably in computer science, business, or related field.
- Previous Internship experience preferred but not required.
Nice-to-haves
- Strong problem-solving and analytical skills
- Excellent communication and teamwork skills
- Detail-Oriented
- Passion for technology
- Basic data maintenance experience/ software skills (previous Everbridge experience is a plus)
Benefits
- The internship will run from mid-May through end of August, 24 hours a week (on-site).
- Intern will report to our Monroe office.
- Hours will be 8:00AM to 4:30PM, Monday through Friday (flexible).
- This position will pay $17.00 an hour.
