Intern - Content Design

Bread Financial • Columbus, OH

1d • $18 - $65 • Hybrid

About The Position

The Summer Internship Program at Bread Financial allows college students to develop a variety of skills within different areas of our business. Over the summer, interns will collaborate with several teams and departments, building a firm knowledge of our business and company culture. Participants will also go through a professional curriculum, attend social and philanthropic events, and participate in executive round tables. The program targets rising junior and senior undergraduate students and graduate students. The Content Design Intern will support the Design Operations team crafting digital page content for roadmap work including Credit Card and Buy Now, Pay Later web and Mobile App experiences. As a Content Designer, this role entails writing/editing customer-friendly digital content; collaborating with Design partners; supporting analysis/research into competitive examples; drafting content documentation; and routing to Compliance partners for approvals. As part of the Account Admin Value Stream, would focus on a competitive assessment of our servicing features available on Credit Card products, including a review of Digital capabilities and features and where we are above/at/below par with competitors. A related project would be the audit of Account Center sites for accuracy (for both content and brand configurations). Support may also extend with the team to support the Rewards Value Stream.

Requirements

• High School Diploma or GED
• Entering Junior year of bachelor’s degree

Nice To Haves

• Previous completion of a Bread Financial Summer Internship
• Interest in digital cont ent creation , journalism or communication , CMS-content management systems (white label brand)
• Knowledge/experience with SEO-search engine optimization
• Skills Microsoft Office
• Time Management
• Professional Etiquette

Responsibilities

• Gaining an understanding of the associate’s related area of the enterprise and completion of role-specific training provided by their respective team. Participate and demonstrate new knowledge gained through individual coaching and training conversations, while continuing to expand knowledge of the broader organization.
• Activity-based Training Development curriculum and Talent Mobility programs to facilitate participant development.
• Demonstrate outstanding verbal and written communication skills when working with internal and external partners. Present information in a clear, concise, and professional manner utilizing technology and innovation.
• Build and maintain effective internal and external business partnerships. Identify, resolve, and escalate concerns as needed.
• Learn proper process and procedures relevant to an associate’s respective team. Utilize knowledge of Microsoft Office tools and specific job-related technology.
• Actively seek out opportunities to expand knowledge of the broader business. By completing overviews of other teams, project interactions, or other cross functional collaboration, continuously expand knowledge of the organization, offerings, and innovations.
• Follow established guidelines for quality and productivity. Act responsibly to minimize risk and ensure compliance. Support internal and external audits.

Benefits

• Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26.
• New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period).
• Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period.
• Hired associates, both full time and part time, can immediately enroll in Bread Financial’s 401(k) plan.
• All associates receive 11 paid holidays.
• Full-time hourly associates receive a bi-annual grant of Paid Time Off (“PTO”) in each January and July based on their service date and scheduled hours, whereas newly hired full time hourly associates in their first year of employment receive a prorated PTO grant on their 61st day of employment based on the month of hire and scheduled hours.
• Associates will receive a payout of any unused PTO, up to 40 hours, paid out in the next calendar year (except associates in Alaska, California, Colorado, Montana and Nebraska who are paid for all unused PTO).
• Additionally, hourly associates (except those in California) generally receive 72 hours of Paid Sick Leave Plus (“PSL+”) per calendar year, with a pro-rated grant in the associate’s first year of employment to the extent allowed by applicable law.
• If additional PSL+ is required in a particular jurisdiction, the company with comply with applicable law.
• Unused PSL+ does not carry over from one calendar year to the next unless required by applicable law.
• Instead of PSL+, hourly associates in California receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year.
• Hired associates will be able to elect the purchase company stock during offering periods in June and December.
• Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees