Intern, Chief Operating Office

The Port Authority of NY & NJ•New York, NY

23d•$19 - $29•Hybrid

About The Position

The Office of the Chief Operating Officer oversees operations at the Port Authority’s five lines of business: Aviation; PATH; Port; Tunnels, Bridges & Terminals; and World Trade Center as well as the Operations Services Department with the vision of being a world-class operator of world-class facilities. This internship will contribute to projects related to business performance and innovation, customer experience, and financial analysis.

Requirements

Enrollment at a college or university at the time of the internship
Major in Urban Planning, Architecture, Public Policy, Engineering, Computer Science, Business Administration, Political Science, or a related discipline

Nice To Haves

Demonstrated commitment to working in the public sector
Ability to work independently on complex assignments and to work in a fast-paced team environment on multi-disciplinary projects
Excellent oral, written, and presentation skills

Responsibilities

Develop reports and presentations to support facility engagement on topics relating to procurement, absent management, budget management, and workforce strategy
Engage with Departments across the agency to support process mapping and change management initiatives to support implementation of new or enhanced technologies and various priority projects
Advance data analytic efforts to develop new tools and reports, including through the use of AI, in an effort to help increase employee productivity
Assist in tracking project plans, milestones, deliverables, and schedules for projects tied to the agency’s strategic working groups and customer experience programs
Support the coordination and execution of various cross-departmental working group initiatives, including agency-wide efforts to identify efficiencies and cost savings
Assist with special projects and assignments as needed